Big O Tires # 5267415 Military E, Benicia, CA • 2496mi707-745-0244

This is one of two tire shops close to me so it's convenient location wise. I have mixed feelings after three visits. Call ahead to get a wait time estimate...

Very helpful, good quality & great prices. I did a walk in appointment & was out within 2 hours. They didn't try to crazy up sell me. Social distancing was...

There is a young man named Jordan at Big O who has helped me a few times over the past year with different vehicles. He is very professional and warm. He...

This place is hit and miss. I had called the night before to make sure it was ok to drop off the following day. I showed up around 8:30 and check in went...

What is the point of making a 9am appointment and when you get there they said ok we will call you when all your tires are done, should be around 12... 1pm...

Just called to get an appointment because my brakes are making noise- and they were just replaced. Sat on hold for what seemed like forever, just to be hung...

I am a commuter and have to get an oil check/change pretty regularly. I know nothing about cars but every time I come into this Big O location, I am always...

I booked an appointment online to buy some tires. I received email confirmation that my appointment was approved. I arrived 15 minutes early for my...

I love Costco. Everything about Costco. That being said, I now love me some BigO tires in Benicia. They took that Costco price and matched it. What they...

Bottom line- I went in for an oil change, left with a $600 bill filled with other things they found wrong with my car. I gave them the benefit of the doubt...

I used to love coming to this Big O Tires, they were always great help back in 2015. Fast forward to last night 2021- I had an appointment at 4pm to have...

Did tires and alignment here. Prices are pretty good. Thanks for the help Brian and Matthew! :)

Saved a lot of money getting an oil change over here instead of going to the Acura dealership. Our RDX takes 0W oil and the dealer was trying to charge me...

These staff are great but one thing for sure these guys have wasted my time. Guys just stay with middle class vehicle. I brought my Porsche here multiple...

My 2010 prius was making a rattling sound while idling so I called up Big O Tires in Benicia, and the associate Ted was incredibly helpful. He was able to...

My oil change was taking way too long, so I asked what the problem was. I was told my car's oil filter housing was "cracked"; and that this was an issue...

I called in about my leaking tire and drove right in; received super fast service and great customer service from all staff. Mike L. Was very nice.

I needed new tires on my car. The telephone call said it would take one hour. At the shop they said two hours. After 3 1/2 hours still no work on my car....

Great customer service at the counter bathrooms were nasty not cleaned Watch you're step for dog poop and Syringes in parking lot No parking in the...

Always having problems with low profile tires-picking up nails/screws etc. They are very polite and patient when I come for air every 2-3 days until I get...

No need to make an appointment its going to be a 2 hour process anyways!! What is the point of the appointment system? Worse part is I pre paid so now I...

We came in for a oil change. The guy told us that one of the tires had a nail that was "not salvageable" and that we would need to purchase a new tire. So I...

Had a groupon for an oil change. My wife went to get an oil change and provided the groupon. The site still charged her on her credit card. Not only did...

I have been going to this location to get my oil changed for 5+ years because of the friendliness, efficiency, and reliability. I brought my car in today to...

Two weeks ago I took my work truck for a brake inspection. I was notified that the front brakes needed to be replaced along with the rotors. The rear brakes...

Great service Friendly staff Mounted specialty wheels while at waited Highly recommend this shop Jeff G

Absolutely TERRIBLE! Went in for a rotation and tire change and next thing ya know their is a major fuel leak that wasn't there the day before. Took it to a...

It was frustrating and a bad experience . Terrible !!! I will never recommend this shop .

I'm so sorry to say I'll never go to Big O tires in Benicia again, way too many experiences with them being wrong in diagnosing the problem and then trying...

I had a problem with the tire pressure light coming on in my car after the tires were filled with the correct volume of air. Ted did the troubleshooting...

you can sit in their face for over 20 minutes and no one will say anything to you not even when you walk out. They have extremely horrible customer service.

Never will I come back to this store or recommend this to anyone. Got 4 new tires, oil change, and wipers. Everything was done half ass. First they said 2...

I've been coming here for years but why bother anymore when you're given the worst customer service ever and there are other places in Benicia that have 5*...

All of the people who work here are spectacularly nice, helpful, and efficient. Every time! Unfortunately I have had bad luck with my tires in the past...

Two years ago I purchased four tires here for around $330. They were noisy but turned out to be rugged. They did their job, but I'll be honest and tell you...

Update review. Again been going here for +7 years and 2 of my vehicles have tires from Big O Benicia unfortunately. Initially service was great now not....

The crew there is very well trained and helpful. Crag, Benny, Bradley (?) have been very professional. I've made this my go-to shop. Great local business!

I just wanted to thank Bradley and Craig at Big O in Benicia for taking the time to explain everything to me, and making me feel like I received the best...

I have great service here especially from a nice young man named Rob he is pleasant and honest and for year's to come this is my tire service home

Make a reservation!! Make your life simpler. I love how they are honest about you about your needs. , i explained to them things I really can't afford...

I took my truck there last month for an oil change. The employee told me "you came at the perfect time, it should only take about 40 minutes." Well, two and...

Just got a huge assist from Craig Barlow at the Benicia Big O today. The key to my locking lug nut was damaged and it made it impossible to take my CRV's...

I think if Big O can not assist people and their cars because they have too many miles on their vehicle, maybe they should put a disclaimer on their site. I...

Horrible place scammers beware Do not go here no matter what American tire in Napa or concord much better

I simply cannot, in good faith, recommend this Big O location anymore. I came in about a month ago for an oil pressure light issue, and was told that metal...

Squeaky engine noise - belt and a couple pulleys needed replacement. Ryan gave me a window of time to get my Mercedes in for inspection, then they promptly...

I took my 1978 Chevy pickup in for an alignment. Big O said I first needed new tires before they could do an alignment. (The treads on the existing tires...

I have been having my TPMS light come on. Upon searching online, when it blinks before staying on, it's due to the sensor needing to be replaced. 1st...

I have mixed feelings about this review but I think it's important to let people know this practice by Big O tires in Benicia, so I got an alignment in...

Big O tires opens at 8:30am on Saturday. I called them at 8:35am they answered then put me on hold. Meanwhile I was being proactive and jacked my car up,...

I came in for an oil change a And Craig is really nice and super helpful. He helped me with my front bumper. It was a little out of place from hitting a...

I've gone to this Big O several times, the location convenient and the service techs nice. Several things happened on my last visit: the wrong issue was...

Do yourself a favor and stay far away... had a nail in my tire and asked for a patch which they quoted me $45... I agreed to that even though it was...

Noticed 3 Teslas getting serviced while getting my 3 brake fluid change... Immediately I felt a huge difference as the brake no longer feel mushy and...

I have had nothing but great experiences with this location. We've gotten new tires, rotation, and several tire issues taken care of with Big O over the...

Big o Having had my car towed to big o for a blowout, I was sold a replacement ( $ 314) and charged a tire disposal fee of $6.75. As I had purchased the...

I had my son take his car in for tires and a brake inspection. They told me his brakes were good, but that the power steering was leaking and that it was...

We appreciate that Robert was willing to make things right with us. our hope is that there will be a more willingness to make sure the work that is done...

Big O appears takes care of my car, with detailed information and awesome customer care!!

Perhaps not the best representation of a Benicia business... The days of honesty, hospitality, transparency and good ol' customer service are long gone if...

I've always had great experience with Big O Tires and this week the crew at Big O did not disappoint! My tire shredded on the highway after coming into...

Alex did a remarkable job making sure my vehicle was thoroughly checked due to a slight clicking noise when backing up. Also replaced my air filter!

I walked in on a Thursday evening, after calling earlier in the day. They said they could change my oil and do it today, so why not bring my car in! This...

So happy with Big O Tires in Benicia, they take such great care of my car. Always willing to help!

We received excellent service at Big O tires in Benicia! Alex took great care of us and went above and beyond to find the underlying issue with my car and...

Excellent service. Reasonably priced and friendly staff. Took their time to explain what was being done and the warranty on alignment is much appreciated.

Outstanding service from Alex & Justin in the front office and many thanks to the mechanic crew who expertly repaired my SUV. I showed up without an...

Great service and good customer service I recommend it to people really reliable really friendly really welcoming

I curbed my tires and brought my car to the shop to get it looked at. Brandon and Ramon made sure to take care of my car. They went above and beyond with...

I was coming in for a tire replacement. I was going to get just the rears done but then they told me they could do all 4 for less than the price they had...

Jon in the Benicia store is a fantastic person to have in the store. Big smile unbelievably helpful with such a great attitude.

I am always impressed with the personal service! Brennan is truly an asset to the team, and clearly wants to do everything he can to help his customers.

The team here is amazing! I came in minutes before closing with a nail in my tire and Brandon helped get my tire repaired and back on the road. We shop here...

I went in for an oil change today, and the service was really great. I was helped by Francisco who noticed my tires needed replacement. That's obviously a...

The team at Big o saved my life tonight! I had a flat tire arrived there by tow truck at 10 minutes to 6:00 and they put on a new tire in nothing flat

All the employees at Big O Tires in Benicia are friendly & knowledgeable. I feel they are honest and don't recommend unnecessary service for my vehicle. If...

Ive been going to Big O in Benicia for years. Excellent and friendly customer service. Top notch mechanics that i trust completely for my tires and all...

I received outstanding service from the District Manager himself. Exceptional service! I will definitely go back just because of him. What I really like...

I've been a Big O customer for years. With that said I bought new rims and 60,000 mile tires in 2020 for my new truck. I don't drive much as I work and...

I had a phenominal experience here and it was primarily due to Mike Del Monte. Mike explains everything clearly, professionally, and most importantly...

I was very impressed by the experience that I had here at this location! This is a little overdue as it was a couple of weeks ago, but I had a great...

Employees were helpful and knowledgeable. Went in to get all new tires. They had some in stock and were able to take me as a walk in. Service took a few...

Ordered 4 tires and they were available, put on, the tires were aligned and all finished within 3 hours. Joshua was ON IT. Thank you! Susan

Another great experience with Big O in Benicia! I came in a few days ago after having my tire light go on. I was helped again by Joshua who remembered me...

To start, I wrote a review of this business a couple of days ago that was removed because I was truthful about what my experience was. It's too bad the 1st...

Every time I come here, they find over a thousand of extra "repairs" that are needed. Will find a new place. Recently went to drop off car and two guys...

Got a Low tire pressure warning on way home from Dentist. Checked tires and saw a big bolt. Drove straight to Big O Tires. Pulled in at about 5:20 and I am...

Excellent service today! 10 Stars My tire was flat on the way to my sons first opening game. I filled it up enough to get to Big O. Shoutout to the whole...

I want to give a big thank you to Big O Tires in Benicia--especially Tom Albar--for going truly above and beyond. I brought in my vehicle with a...

great group of people and I felt respected and confident in wanting to return in the future. Joshua was very kind and helpful. I knew he was looking out...

I had called around, and many of the other tire stores just wanted to sell me new tires. Called Big O and spoke to a very nice young man who said they...

Guy who did my alignment did a great job!! My car is pretty low and it's hard to find a place that can align it good, but I found my go to place!

I'm a repeat customer at this location and they are always very helpful and professional. This time I was in need of rear brakes but they completed an...

Great team replaced my tires in record time when I was in a hurry. I will definitely go back to this location next time my car needs service.